Legal · v1.1 · 1-page form
Template effective: 11 July 2026 · Last updated: 19 October 2026 · Printable / sendable URL
This SaaS Agreement (“Agreement”) is between InTheValley LLC, under the name ComplyEdge (“Provider”), a limited liability company organized in Wyoming, United States (filing no. 2026-002075401; registered office 30 N Gould St Ste N, Sheridan, WY 82801, USA), and the customer named below (“Customer”). It covers the hosted Service at complyedge.io / eu.api.complyedge.io / api.complyedge.io / dashboard.complyedge.io / trust.complyedge.io. The Terms of Service, Privacy Policy, and (when executed) DPA apply; if they conflict with this Agreement on commercial terms (fees, SLA, term), this Agreement and any Order Form control for that Customer.
How to execute: Email support@complyedge.io with subject “SaaS Agreement” + organization details. Provider returns a countersigned copy. Optional: attach a signed Order Form for paid tiers.
Customer
Organization
Address
Contact name
Provider: InTheValley LLC, under the name ComplyEdge · Wyoming limited liability company, filing no. 2026-002075401; registered office 30 N Gould St Ste N, Sheridan, WY 82801, USA · support@complyedge.io
Provider grants Customer a non-exclusive, non-transferable right to use the hosted compliance Service during the Term: API policy evaluation (including /v1/check), audit logging (standard production logs store a keyed hash, text_hash, not the raw prompt or the AI's answer; records written before the keyed hash reached production carry a plain SHA-256 until they expire), dashboard access, and related documentation/SDKs as enabled for Customer’s plan. ComplyEdge is compliance tooling, not legal advice. Open-source components remain under their licenses.
Paid plans are sold at the prices listed on complyedge.io. Paddle is the merchant of record and the seller of every paid plan: it takes payment, issues the invoice (including for Enterprise, which is billed by invoice) and collects VAT and sales tax, under Paddle’s buyer terms (see Terms of Service, section 1a). Free / evaluation POCs may be offered at $0 for a stated period. An Order Form records only what the parties agree beyond the listed plan, such as usage limits, a POC period or support terms. Non-payment may result in suspension after notice.
Provider targets 99.5% monthly uptime for the production API (excluding scheduled maintenance announced with reasonable notice, Customer-caused outages, and force majeure). Service is otherwise provided on a commercially reasonable, best-effort basis. Support: the Contact support form in the dashboard’s account menu, unless the Order Form states otherwise. No service credits are owed unless added in the Order Form.
Customer data: Customer retains all rights in content and data it submits. Provider processes it only to provide the Service. Provider IP: ComplyEdge platform, rule corpus authorship (except Customer-specific custom rules assigned in writing), logos, and documentation remain Provider’s. No IP assignment of the platform to Customer. Feedback may be used by Provider without obligation.
Term starts on the Effective Date below and continues as stated in the Order Form (or, for POC-only, until the POC end date or either party’s written notice). Either party may terminate for material breach uncured within 15 days of notice. Customer may stop using the Service at any time; prepaid fees are non-refundable unless required by law or granted by the seller of record under the Refund Policy; an Order Form may add service credits that Provider gives, never a different refund of the seller’s payment. Upon termination, Customer’s hosted access ends; Provider deletes or anonymizes Customer personal data per the Privacy Policy / DPA retention rules.
THE SERVICE IS PROVIDED “AS IS.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, PROVIDER DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. PROVIDER’S AGGREGATE LIABILITY UNDER THIS AGREEMENT WILL NOT EXCEED THE FEES PAID BY CUSTOMER TO PROVIDER IN THE TWELVE (12) MONTHS BEFORE THE CLAIM (OR ZERO FOR A $0 POC). NEITHER PARTY IS LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES. Customer remains responsible for its own regulatory compliance and counsel.
Disputes are resolved under the laws and courts designated in the Order Form; if none, under the laws of the State of Wyoming, United States, where the Provider is organized. For EU Customers processing personal data, the DPA also applies when executed. The DPA's election of the laws of the Republic of Ireland for GDPR interpretation applies regardless of the venue chosen here.
This Agreement + Order Form + applicable Terms / Privacy / DPA are the entire agreement on the subject. Amendments must be in writing (including countersigned PDF or clear email confirmation). Customer may not assign without Provider consent, except to a successor in connection with a merger or sale of substantially all assets.
Effective Date
Customer
Signature
Name / Title
Date
Provider (InTheValley LLC, under the name ComplyEdge)
Signature
Name / Title
Date
Related: Terms · Privacy · DPA. An Order Form, when used, is exchanged privately.